Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whip Drip Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An excellent device in the car) everything with it is good. With its functionality quite copes. The quality of the materials is excellent. Delivery to Hmao-Yugra, Surgut a little more than 2 weeks. Track on the track was clearly tracked. Receipt of the parcel at the Russian post office at the place of residence. To the store of sales growth, prosperity and grateful customers!
Матеріал класний , але розмір менший чим на картинці
Good piece
Very good thanks for this
A good and comfortable glove, soft, very time for gentle care. Shipping fast. I did not communicate with the store.
Just that it’s small then I thought but it’s going to be fine
In appearance super) delivery fire
Good product arrived fast to Israel
Arrived well
Looks good but will provide more feedback after I use it for couple of weeks
Looks good to clean
Delivery is fast, thank you. Not yet tried, but soft and convenient to hold in your hand.
A little confused, but everything is fine)
Recommend!
I use these for so many things! Cleaning the car, picture frames, dusting. I'm always grabbing them. they wash great! I recommend them.They fit my small hands but they also fit really large hands. I like the cuff on these. Even the cats like them but I don't typically use these on the cats.I was just surprised they seemed to like them. I can't think of any downsides - good purchase and appear they will last a long time. I throw them in the washer and hang to dry in the shower.
Normal rag, wipe comfortably. Came quickly, did not communicate with the store.
Hello, this item arrived before expected the same as the description are satisfied reliable store Thank you
I used to use a broom to clean my car. Then I used a brush. Now I use these. They cut my car clean time by half and I don't miss anything. Buy it
I use these microfiber mitts to polish my bowling ball using a high speed spinner base with my drill. This polishing mitts works very well and it's much easier when my hands are inserted in them compared to a microfiber polishing rag. I wear a glove on my polishing hand before inserting into this mitt. The quality is great and I can't ask for anything better.
Spoko ściera. Jest mniejsza niż myślałem, ale to może przez tycie chińskie dłonie.
Cool thing